Terms of service
Last Updated: November 4, 2025
OVERVIEW AND ACCEPTANCE OF TERMS
This website is operated by Pure Native CBD. Throughout this document, the terms “we,” “us,” and “our” refer to Pure Native CBD. We offer this website, including all information, tools, and services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, purchasing something from us, or using any part of our service, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service,” “Terms”).
Please read these Terms of Service carefully, particularly the disclaimers related to product legality and medical advice. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
SECTION 1 - ELIGIBILITY, AGE, AND PRODUCT LEGALITY (CRITICAL)
A. Age Requirement: By agreeing to these Terms, you represent that you are at least 18 years of age in the United Kingdom or the age of majority in your jurisdiction, whichever is higher, and you are not prohibited from purchasing or possessing CBD products.
B. Consumer Responsibility for Legality: You acknowledge and agree that it is your sole responsibility to determine if the purchase, possession, and consumption of Pure Native CBD products are permitted in your local area, state, or country. We provide no guarantee or warranty regarding the legal status of our products outside the UK.
C. Prohibited Uses: You may not use our products for any illegal or unauthorized purpose, or in a manner that violates any laws in your jurisdiction. Any breach of these Terms will result in the immediate termination of your Services.
SECTION 2 - MEDICAL AND HEALTH DISCLAIMER (CRITICAL)
A. Non-Medical Advice: The information provided on this site, including product descriptions, blog posts, and customer testimonials, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
B. No Health Claims: Pure Native CBD products are not intended to diagnose, treat, cure, or prevent any disease. We make NO explicit or implied medical or health claims for our products. Consult with a qualified healthcare professional before using any CBD product, especially if you have a medical condition, are pregnant, nursing, or taking any medication.
SECTION 3 - GENERAL CONDITIONS
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, for any reason, at any time.
You acknowledge that your data (excluding credit card information) may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.
SECTION 4 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is inaccurate, incomplete, or not current. Any reliance on the material on this site is strictly at your own risk. While we reserve the right to modify the contents of this site at any time, we have no obligation to update any information.
SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICING
Prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 6 - PRODUCTS AND ORDER LIMITATIONS
Certain products may be available exclusively online and may have limited quantities. These products are subject to return or exchange only according to our Returns and Refunds Policy.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction if we believe such sales may violate local laws or regulations. All product descriptions and pricing are subject to change at our sole discretion. We reserve the right to discontinue any product at any time.
We expressly disclaim all warranties, express or implied, regarding the safety, efficacy, or quality of any products, services, or information purchased or obtained by you.
SECTION 7 - ACCURACY OF ACCOUNT INFORMATION AND ORDER REFUSAL
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to promptly update your information so that we can complete your transactions.
SECTION 8 - THIRD PARTY LINKS AND TOOLS
We may provide you with access to third party tools or links to websites over which we have no control. We provide access to such tools “as is” and “as available” without any warranties. We shall have no liability whatsoever arising from your use of these external resources.
SECTION 9 - USER COMMENTS AND SUBMISSIONS (INTELLECTUAL PROPERTY)
If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, 'Submissions'), you grant us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, distribute, and display such Submissions in any media, without payment or liability to you.
You agree that your Submissions will not violate any right of any third party, including intellectual property or privacy rights.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any law, regulation, or ordinance; (c) to infringe upon intellectual property rights; (d) to submit false or misleading information; (e) to upload viruses or any other type of malicious code; or (f) to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE AND ALL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE,' WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
In no event shall Pure Native CBD, its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the service or any products procured using the service.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Pure Native CBD and our affiliates, partners, officers, directors, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service, your failure to comply with local laws regarding CBD products, or your violation of any law or the rights of a third party.
SECTION 15 - GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
SECTION 16 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at helpdesk@purenativecbd.co.uk